Shipping policy

Warehouse pickup only — we do not ship.

The ReUse People does not ship products from this shop. Every item is warehouse pickup only at our Oakland, California warehouse. We do not offer delivery, mail, freight, or curbside drop-off from this website.

This website does not take payment. It is only to request a hold. Call (510) 383-1983 to confirm. We hold the item for 24 hours after that call. You pay at the warehouse when you pick it up.

Pickup location

The ReUse People 9235 San Leandro Street Oakland, CA 94603 United States

Hours: Monday–Saturday, 9:00am–6:00pm Phone: (510) 383-1983 Email: trp@thereusepeople.org

How pickup works

  1. Request a hold on this website, or come in and buy on the floor.
  2. Call (510) 383-1983 to confirm. The hold is not confirmed until you call. We then hold it for 24 hours at the address above. You do not pay on this website.
  3. Come during warehouse hours within those 24 hours. Bring your order email or order number and a valid ID if we ask.
  4. Pay the listed price at the warehouse. You (or someone you send) load and take the item. Bring help, straps, and a vehicle that fits the piece.

Call to confirm before you come. If you cannot pick up within 24 hours of that call, call (510) 383-1983 again. After 24 hours the hold ends and the item can sell to someone else.

Pickup is at our Oakland warehouse only. There is no shipping charge because there is no shipping. The item is ready during warehouse hours after you call and we confirm. Closed Sunday.